Protecting your personal data is DDKK's top priority. This page covers what data we collect, why we collect it, and how we keep it secure.
Last Updated: January 2026A quick overview of the key pillars of DDKK's data protection framework
All your data is protected with 256-bit SSL encryption. From login to payment — every piece of information travels through an encrypted tunnel.
Your data is stored on secure servers. Multi-layer firewalls and access controls are in place to prevent unauthorized access.
Your personal information is never sold to third parties. Only limited data is shared with service providers strictly on a need-to-know basis.
All payment information is stored and processed in compliance with international PCI-DSS standards. Card and mobile banking details are kept secure.
We only collect information that is strictly necessary to provide our services. Collecting data beyond that goes against our policy.
You have the right to view, correct, or delete your data at any time, and we fully respect that right.
DDKK (ddkk.im) is a trusted online betting and gaming platform serving sports fans across Bangladesh. This Privacy Policy exists to give you a clear understanding of what data we collect about you, why we collect it, and how we keep it secure.
By accessing or registering on the DDKK platform, you are considered to have read and agreed to this Privacy Policy. This policy is part of our Terms & ConditionsApplicable in conjunction with.
We are committed to keeping this privacy policy written in plain language — not a document full of legal jargon, but an honest and transparent explanation.
DDKK collects only the information needed to deliver the best possible experience. The table below provides a detailed breakdown of the types of data collected and their sources:
| Data Type | Example | When Collected |
|---|---|---|
| Identity Information | Full name, date of birth, national ID number | During registration and KYC verification |
| Contact Information | Email address, mobile number | At the time of account creation |
| Financial Information | Mobile banking number, transaction history | During deposits and withdrawals |
| Device & Network Information | IP address, browser type, device ID | Automatically at every session |
| Usage Data | Betting history, preferred sports, session duration | While Using the Platform |
| Communication Records | Support chat messages, email | When Contacting the Support Team |
DDKK uses your information only for specific, legitimate purposes. We never use data in ways that are unnecessary or unauthorized.
DDKK never sells or rents your personal data to third parties. That said, limited information may be shared in specific circumstances:
DDKK uses cookies and similar technologies on its website and app to enhance your experience and ensure the platform functions correctly.
Most browsers allow you to manage cookie settings. Please note, however, that disabling essential cookies may affect the proper functioning of certain DDKK services.
DDKK does not retain your data longer than necessary. Specific retention periods are defined for each type of data:
| Data Type | Retention Period |
|---|---|
| Account & Identity Information | 5 years after account closure |
| Financial Transaction Records | 7 years after the last transaction (legal obligation) |
| Betting History | 3 years after account closure |
| Support Communications | 2 years after last contact |
| Marketing preferences | Until consent is withdrawn |
| Device & Log Information | 12 months after collection |
You have several important rights regarding your personal data. DDKK respects and upholds each of these rights.
You may request to know what information we hold about you.
You can ask us to correct any inaccurate or incomplete information.
You may request deletion of your data, subject to certain conditions.
You may request that the use of your data be restricted.
You may request an export of your data in a standard, portable format.
You may withdraw consent for marketing communications at any time.
DDKK follows the highest industry standards to protect your data. Our security framework operates across multiple layers of protection:
DDKK operates exclusively for individuals aged 18 and above. We do not knowingly collect any personal information from minors.
If you believe a minor is using a DDKK account, please contact support@ddkk.im immediately. We will take prompt action.
DDKK may update this Privacy Policy from time to time. For any significant changes, we will:
Continued use of the platform after any changes will be considered acceptance of the updated policy. The date of the latest update will always be displayed at the top of this page.
If you have any questions, concerns, or complaints about this Privacy Policy, please reach out to us:
We are committed to responding to any privacy-related request within 30 business days of receipt.